Hilfe & Support
Wie können wir Ihnen helfen?
Unser Team steht Ihnen bei allen Fragen rund um den Immobilienverkauf zur Seite.
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Frequently Asked Questions
Can I really sell my property without an agent?
Yes, absolutely. In Germany, there is no obligation to hire an agent. With our platform, you get all the tools an agent uses – at a fraction of the cost.
How does photo optimization work?
Our technology analyzes your photos and automatically improves exposure, colors and perspective. For empty rooms, we offer virtual staging – your rooms are furnished photorealistically.
What is a 3D tour?
An interactive 360° walkthrough that potential buyers can experience on their computer or smartphone. It is created directly from your photos.
Do I need an energy certificate?
Yes, since 2014 an energy certificate is mandatory for property sales in Germany. In the Concierge package, we take care of obtaining it.
How long does the exposé creation take?
After uploading your photos, your exposé is created in just a few minutes. Quality review happens automatically.
Can I upgrade my package?
Yes, you can upgrade to a higher package at any time. The amount already paid will be credited.